Returns Policy

We will make every effort to ensure that your items reach you in perfect condition. If, however, you are not fully satisfied with the condition of our products you are welcome to contact us on and arrange to return them to us in their original packaging within 14 days for a replacement or refund.

Returns of new, unused nappies are subject to a 10% penalty fee to cover bank charges. In the event that Fluff Bums is responsible for an incorrect order, we will gladly accept the return and resend the correct order to you at no extra cost to you.

Please note you will be liable for postage on all returns. Please contact us for a return address:



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